medeta.Inc

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Privacy Policy

Medeta Inc. (hereinafter referred to as the “Company”) recognizes the importance of protecting personal information and complies with the Act on the Protection of Personal Information of Japan (hereinafter referred to as the “Personal Information Protection Act”). The Company will handle and protect personal information appropriately in accordance with the following Privacy Policy (hereinafter referred to as the “Policy”).

  1. Definition of Personal Information
    In this Policy, “personal information” means information about a living individual as defined in Article 2, Paragraph 1 of the Personal Information Protection Act, which can identify a specific individual by name, date of birth, or other descriptions contained therein (including information that can be easily collated with other information and thereby identify a specific individual).
  2. Purpose of Use of Personal Information
    The Company will use customers’ personal information for the following purposes:
    – To accept registrations, verify identity, and provide, maintain, protect, and improve the Company’s services;
    – To respond to inquiries and provide information regarding the Company’s services;
    – To handle acts that violate the Company’s terms, policies, and other rules (hereinafter, “Terms”);
    – To notify customers of changes to the Terms or related matters;
    – To conduct program development, research, and service improvement by the Company and its joint users;
    – For purposes incidental to the above purposes.

    In addition, the Company may collect log information (such as IP address, browser type, and language settings), cookies, and anonymous IDs automatically generated when customers use the Company’s services. These may be processed into a format that cannot identify individuals and used for statistical purposes.
  3. Changes to Purpose of Use
    The Company may change the purpose of use of personal information within a scope reasonably deemed to have relevance to the original purpose, and in such cases, the Company will notify or publicly announce the changes.
  4. Restrictions on Use of Personal Information
    Except where permitted under the Personal Information Protection Act or other laws and regulations, the Company will not handle personal information beyond the scope necessary to achieve the purpose of use without obtaining the customer’s consent. However, this shall not apply in the following cases:
    1. When required by law;
    2. When it is necessary to protect human life, body, or property and it is difficult to obtain the customer’s consent;
    3. When it is particularly necessary to improve public health or promote the sound growth of children and it is difficult to obtain the customer’s consent;
    4. When it is necessary to cooperate with national or local government agencies, or parties entrusted by them, in performing affairs prescribed by law, and obtaining the customer’s consent may impede such performance.
  5. Proper Acquisition of Personal Information
    The Company will acquire personal information properly and will not do so by deceit or other improper means.
  6. Security Management of Personal Information
    The Company will exercise necessary and appropriate supervision over its employees to ensure the safe management of personal information against risks such as loss, destruction, falsification, and leakage. If the Company entrusts the handling of personal information to a third party, it will supervise such party as necessary and appropriately to ensure the safe management of the personal information.
  7. Provision to Third Parties
    Except as permitted under the Personal Information Protection Act and other laws and regulations, the Company will not provide personal information to third parties without the customer’s prior consent. However, the following cases do not constitute provision to third parties as defined above:
    1. When the Company entrusts the handling of personal information within the scope necessary to achieve the purpose of use;
    2. When personal information is provided due to business succession by merger or other reasons;
    3. When jointly used in accordance with Article 8 of this Policy.
  8. Joint Use
    The Company may share personal information with other entities within the scope permitted by the Personal Information Protection Act. For details regarding the items of personal information to be jointly used, the purpose of use, the scope of joint users, and the responsible party for management, please refer to the following page:
    [Notice Regarding Joint Use]
  9. Disclosure of Personal Information
    When a customer requests disclosure of personal information pursuant to the Personal Information Protection Act, the Company will confirm that the request is made by the individual and will disclose the information without delay (or notify if such information does not exist). However, this does not apply when the Company is not obliged to disclose such information under the Act or other applicable laws.
  10. Correction, Addition, or Deletion of Personal Information
    When a customer requests correction, addition, or deletion (“Correction, etc.”) of personal information under the Personal Information Protection Act on the grounds that the information is inaccurate, the Company will verify the identity of the requester and, to the extent necessary to achieve the purpose of use, promptly conduct an investigation and make necessary corrections, and notify the customer accordingly. If no corrections are made, the Company will notify the customer of such decision. However, this does not apply where the Company is not legally obliged to make such corrections.
  11. Suspension of Use or Provision of Personal Information
    When a customer requests suspension of use or deletion (“Suspension of Use, etc.”) of personal information on the grounds that it has been handled beyond the scope of the publicly announced purpose of use, or that it has been obtained by fraudulent means, or requests suspension of provision (“Suspension of Provision”) because it has been provided to a third party without consent, and such requests are found to have a valid reason, the Company will verify the identity of the requester and promptly take necessary action and notify the customer. However, this does not apply where the Company is not legally obliged to take such action under the Act or other laws.
  12. Use of Cookies and Other Technologies
    The Company’s services may use cookies or similar technologies to understand usage status and improve service quality. Customers can disable cookies by changing their web browser settings, but doing so may cause some functions of the services to become unavailable.
  13. Contact Information
    For inquiries, opinions, questions, complaints, or requests regarding the handling of personal information, please contact:
    Medeta Inc.
    4-10 Nihonbashi Tomizawacho, Chuo-ku, Tokyo
    Keisei Nihonbashi Tomizawacho Building
    E-mail: info@kounotori-benefit.com
  14. Continuous Improvement
    The Company will review its operational status regarding the handling of personal information as appropriate and strive for continuous improvement. This Policy may be revised as necessary.